Effective Date: [10 May 2025]
Clinic Name: Netram Eye Care
Location: Shivam Towers, Hathibarkala Salawala, Dehradun, Uttarakhand – 248001
Contact: netrameyecare2021@gmail.com | +91 79753 46410

Please read these Terms and Conditions carefully before using our services or accessing our website. By visiting the clinic, using our website, or availing any of our services, you agree to be bound by these terms.

1. Medical Services Disclaimer

  • Netram Eye Care provides consultations, diagnostics, and treatments based on professional medical standards and available information.

  • The content on our website is for informational purposes only and should not be treated as a substitute for professional medical advice or emergency care.

  • Treatment outcomes may vary from patient to patient and no guarantees are provided.

2. Appointments & Consultations

  • Patients are encouraged to book appointments in advance via phone or in person to avoid wait times.

  • We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.

  • Missed appointments may result in rescheduling delays.

3. Payment Terms

  • All services are chargeable as per the prevailing clinic rates.

  • Payments must be made at the time of consultation or treatment, unless otherwise agreed.

  • We accept cash, UPI, and other available digital payment methods.

  • No refunds are issued once services have been rendered, except under exceptional cases at the clinic’s discretion.

4. Patient Responsibility

  • Patients are required to provide complete and accurate health history and information during consultation.

  • You are responsible for following the doctor’s advice and completing prescribed medications or treatments.

5. Intellectual Property

  • All content on our website (text, logo, graphics, images) is the property of Netram Eye Care and is protected by applicable copyright and trademark laws.

  • Unauthorized copying, distribution, or use of the content is strictly prohibited.

6. Website Use

  • By accessing our website, you agree not to engage in any activity that could harm or disrupt our systems.

  • You may not use the website to distribute spam, malicious code, or unauthorized advertisements.

7. Confidentiality

  • Patient records and information are kept confidential in accordance with our Privacy Policy.

  • You agree not to share sensitive medical documents or discussions outside of the clinic environment without appropriate consent.

8. Limitation of Liability

Netram Eye Care, its staff, and affiliates shall not be held liable for:

  • Any indirect or consequential loss or damage arising from use of our services.

  • Delays or disruptions due to external factors (e.g., power failures, internet issues, public health emergencies).

9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be made available on our website or clinic noticeboard.

10. Contact Us

For any concerns or questions regarding these Terms, please contact:

Netram Eye Care
📍 Shivam Towers, Hathibarkala Salawala, Dehradun – 248001
📞 +91 79753 46410
📧 netrameyecare2021@gmail.com