Effective Date: [10 May 2025]
Clinic Name: Netram Eye Care
Location: Shivam Towers, Hathibarkala Salawala, Dehradun, Uttarakhand – 248001
Contact: netrameyecare2021@gmail.com | +91 79753 46410

At Netram Eye Care, we are committed to protecting the privacy and confidentiality of our patients and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of information from you when you visit our clinic or use our website:

  • Personal Identification Details: Name, phone number, email address, postal address.

  • Medical Information: Medical history, diagnosis, prescriptions, test results, treatment records.

  • Payment Information: Billing and payment details when availing paid services.

  • Online Activity: IP address, browser type, and pages visited (if using our website).

2. How We Use Your Information

We use your information for the following purposes:

  • To provide you with accurate medical diagnosis and treatment.

  • To schedule and manage appointments.

  • To process billing and payments.

  • To improve our clinical and customer services.

  • To communicate important health updates or reminders.

  • For internal record-keeping and legal compliance.

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except:

  • With other medical professionals (upon your consent) for referral or continuity of care.

  • With diagnostic labs, pharmacies, or insurance providers for authorized purposes.

  • When required by law, regulatory authority, or court order.

4. Data Security

We follow industry-standard security protocols to protect your information from unauthorized access, alteration, or disclosure. Physical, electronic, and managerial procedures are in place to safeguard all stored data.

5. Your Rights

You have the right to:

  • Request access to your personal or medical records.

  • Request correction of inaccurate or outdated data.

  • Withdraw consent for data usage (subject to legal and medical obligations).

  • Raise concerns about how your information is handled.

6. Cookies (For Website Users)

Our website may use cookies to improve user experience. You can adjust your browser settings to disable cookies, though some features may not function optimally.

7. Updates to This Policy

Netram Eye Care reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact:

Netram Eye Care
Email: netrameyecare2021@gmail.com
Phone: +91 79753 46410